The Maple Rewards system allows you access to items normally sold in the Cash Shop, by using Reward Points that you can earn in the game.
Reward Points can also be used to discount eligible** Cash Shop purchases that are made with NX. Please be aware they cannot be used to discount items being purchased with Maple Points.
How it Works
- Earn Reward Points through gameplay and NX purchases.
- After earning or claiming in-game, you'll receive a notification in your chat box:
- Participation in-game includes: Defeating bosses and certain in-game events (such as login rewards or Maple M linking)
- When purchasing qualifying NX items, 5% of the purchase price will be awarded back in Reward Points
- After earning or claiming in-game, you'll receive a notification in your chat box:
- Enter the Cash Shop to retrieve and store the Reward Points within your balance.
- After entering, you'll see a pop-up stating how many have been received
- Each account can earn Reward Points up to 10 times before entering the Cash Shop to store the Reward Points.
- However you must enter the Cash Shop to store the Reward Points within 7 days of receiving them, or they will be deleted.
- After entering, you'll see a pop-up stating how many have been received
Note: For Reward Points earned through gameplay, your account can store up to 5,000 Reward Points in the Cash Shop daily and up to 50,000 Reward Points monthly. Including Reward Points earned from Cash Shop purchases, the total monthly Reward Points your account can store is 200,000.
Please be aware that Reward Points can be used until the end of the next month after they have been stored. If you have not used them in that time, they will expire and be removed at 11:59 PM (Pacific) on the last day of that month.
Viewing Earned, Spent, and Expired Reward Points
By clicking Reward Points in the top right corner while in the Cash Shop, you can view your Earned Rewards, Reward Usage, and Expirations.
As noted, Reward Points expire the proceeding month after being received. If you're unsure on when your points expire, please be sure to reference the Expirations tab to check. As an example, points earned in January will not expire until the end of February.
Maple Rewards Shop and Discounting Purchases
The Maple Rewards Shop can be accessed by:
- Entering the Cash Shop > Hover over the Event tab > Select Maple Rewards Shop
- Alternatively, you can click Visit Maple Rewards Shop towards the left-hand side while in the Cash Shop
To redeem Reward Points for eligible purchases being made with NX, select the Use Reward Points checkbox at checkout.
**Reward Points can only be used on full-price items and cannot be applied to discounted items. Please note that certain items cannot be purchased using Reward Points:
Royal Hair/Face Coupons, All Star Hair Coupons, all Surprise Style Boxes and Surprises items, Philosopher's Book, Gachapon and Remote Gachapon Tickets, 2X EXP Coupons, Pet and Equipment Cover Packages, Premium Pet Food, Premium Fusion Ticket Exchange Coupons, Androids and any Android-related items such as Heart and Name Tag, Scissors of Karma/Platinum Scissors of Karma, Sharing Tag, Monster Life Gems, any Inventory and Storage Slots, or Marvel Machine spins.